Terms and conditions
(for STAYS, please refer to the specific general conditions for STAYS)
This website is owned and operated by Kite School Leman Sàrl. These conditions set out the general conditions under which you can use our website and the services offered by Kite School Leman Sàrl. This website offers visitors the opportunity to purchase kitesurf, wing, foil, assistance, snowkite or gift vouchers. By accessing or using this website, you agree to have read, understood and agree to be bound by these Terms and Conditions.
To use our website and / or receive our services, you must be at least 18 years of age, or the legal age of majority in your jurisdiction, and possess the legal authority, the right to enter into a purchase contract on This site. You are not authorized to use this website and / or to receive services if this is prohibited in your country or under any law or regulation applicable to you.
When purchasing an item, you agree to enter into a legally valid contract when you agree to purchase an item and when you complete the service payment process.
The prices we charge for using our services and products are listed on our website. We reserve the right to change our prices for displayed products at any time and to correct pricing errors that may inadvertently occur. Additional pricing and sales tax information is available on the payments page.
In addition to this, you need to know more about it.
Conditions of admission
Third-party liability insurance which covers the practice of traction kites (kitesurfing) in Switzerland.
Compulsory accident insurance covering the practice of traction kites (kitesurfing) in Switzerland.
Be at least 8 years old for land courses and at least 12 years old for boat courses. A written parental authorization signed by the legal representative must be presented to the instructor before the start of the course.
Know how to swim and have no apprehension of water.
Be in good health and in a good mood.
Today kitesurfing is a safe sport and no more dangerous than other sports. For a safe practice of sport the priority is, as for any other sport, the good perception of oneself and an adequate evaluation of the conditions (water, wind and weather).
Current kitesurfing equipment is equipped with a technically sophisticated and efficient safety system, known as the “Safety System” and constructed in such a way that the kites can be handled very easily and precisely. The basic rules, of conduct and of priority correspond to those of all the other sailing sports regulating the common use of the waters of the lake in a definitive way.
It is important to have a responsible attitude, which will ensure the future of kitesurfing. Respect other users of beaches and bodies of water. Respect the environment and nature. Be humble in the face of the elements and don't prejudge your abilities. Always keep an eye on other kitesurfers and promote mutual aid and solidarity!
Wear a warm suit suitable for the season. With water at 15 ° C use for example (a 5/3 neoprene suit or similar). Navigate with equipment you know. Helmet, vest, line cutters are assets for your safety.
Kitesurfers are distinguished by:
respect for nature. They pay attention to shoreline protection zones, keep a distance from nesting boxes and shoreline embankments and only kitesurf in areas where water sports are permitted.
permanent observation of distance rules out of respect for other users of the lake.
only practicing their sport on the lake when - due to the wind conditions - there are few other remote fishermen, kayakers or swimmers on the lake.
their permanent attention to line boats, keeping the appropriate distance and, if necessary, giving them priority.
the fact of never being in areas reserved for bathers, while practicing their sport.
The course program is adapted according to the level of the students, their speed of progress and their goals. These can be introductory courses as well as advanced courses. For more information, please consult the "Our services" page on our website.
Course reservation and payment
Reservations are made by phone, in writing or directly on the website. They are valid only after receipt of payment for the entire course and the order confirmation delivered by email. We accept payment by TWINT, credit cards, PayPal and only after agreement, cash in CHF (Swiss francs).
The times and meeting place will be communicated the night before at the latest, in order to adapt to the weather as well as possible.
The "Let's get to know" course lasts 3 hours on land only, and can bring together between 4 and 6 people. The lessons on the boat last between 1 hour and 2h30 and can bring together up to a maximum of 4 people on board, in addition to the instructor. Kite School Léman undertakes to organize the sessions in such a way as to optimize the practice time for each participant.
No refund will be made in the event of the client being late, or his departure before the end of the course. Any course started will be considered completed regardless of the evolution of the weather.
Cancellation conditions and postponement of the course
In the event of weather conditions not suitable for the course of a module, the course will not be refunded, but moved later depending on the availability of each. Only Kite School Leman decides if a course should be postponed. The value paid for one module can be transferred to another. Example: a “Let's get to know” course had been ordered, it can be replaced by another “Surf the water” course.
Each course is prepaid on our website and the services purchased are all valid for 2 years from the date of purchase.
The courses paid by the client are not refundable but on written request by the client the course in question can be postponed to a later date. To benefit from a postponement of the course, the client's request must be sent by email to firstname.lastname@example.org at least 3 days before the start of the course. Failure to show the client to the appointment given by Kite School Leman will not result in any postponement of the course or refund. Any course started is due in its entirety, except in the event of cancellation on our part.
Gift vouchers are valid for 2 years from the date of purchase appearing on the voucher. They give the right to book one or more services corresponding to the indicated value, depending on availability. They are transferable and non-refundable.
If due to lack of care or serious fault (non-compliance with the instructions) equipment belonging to the school should be damaged, broken or lost, we reserve the right to invoice the participant for the repair or possibly the replacement of the equipment. school.
In addition to this, you need to know more about it.
What kind of information do we collect?
We receive, collect and store all information that you enter on our website or that you provide to us in any other way. In addition, we collect your e-mail address; connection information and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and methods used to exit the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), reviews, reviews, product reviews, recommendations and personal profile.
How do we collect your information?
When you complete a transaction on our website, as part of the process, we collect the personal information you provide to us, such as your name, address and email address. Your personal information will be used only for the specific reasons indicated above.
Why do we collect your personal information?
We collect this non-personal and personal information for the following purposes:
To provide and operate the Services;
Provide our users with ongoing customer care and technical support;
To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and / or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with all applicable laws and regulations.
How do we store, use, share and disclose the personal information of visitors to our site?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases and general applications from Wix.com. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company follow the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, etc. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you of your account, to resolve issues with your account, to resolve a dispute, to collect fees or amounts owed, to probe your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws and any agreements we may have with you. For these purposes, we may contact you by e-mail, telephone, SMS and post.
If you no longer want us to process your data, please contact us in writing (email or post).